Legal

Termos e Condicoes

Last updated: June 2026. Please read these terms carefully before using our website or placing an order.

1. About Our Business

Al-Habibi is an online retailer specialising exclusively in hookah accessories and eco-friendly charcoal. We do not sell tobacco, nicotine products, vapes, e-cigarettes, CBD, hemp, cannabis, or any related substances.

By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Age Restriction

Our products are intended for adults aged 18 years or older only. By using this website and placing an order, you confirm that you are at least 18 years of age.

Al-Habibi reserves the right to cancel any order and refund the payment if we have reason to believe the purchaser is under 18 years of age.

It is the responsibility of the customer to ensure that hookah accessories are kept out of reach of minors.

3. Product Use Disclaimer

All products sold by Al-Habibi are lifestyle accessories intended for lawful adult use only. They are sold without any endorsement of any particular substance for use with them.

Customers are solely responsible for ensuring that their use of our products complies with all applicable local, national, and international laws and regulations.

Al-Habibi shall not be held liable for any misuse of its products.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale.

Prices are displayed inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors before an order is confirmed.

Payment must be completed in full before an order is dispatched. We use secure third-party payment processors and do not store card details on our servers.

5. Shipping and Delivery

Estimated delivery times are provided in good faith but are not guaranteed. Al-Habibi is not responsible for delays caused by customs, couriers, or circumstances beyond our control.

It is the customer's responsibility to ensure that the import of our products is permitted in their country. Al-Habibi will not be held liable for items seized or delayed by customs authorities.

Risk of loss and title for items pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for full details on our returns and refunds process.

All return requests must be submitted within 7 days of receiving the order. Items must be unused, in original packaging, and accompanied by proof of purchase.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Al-Habibi and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Al-Habibi shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or website.

Our total liability for any claim arising from a purchase shall not exceed the amount paid for the product in question.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

We collect and process personal data only as necessary to fulfil your order and provide our services, in accordance with applicable data protection laws.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

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